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Network

Carrier Interface

Consolidated Communications, the 911 service provider, interfaces with each CLEC and LEC at their Point of Connection. Service providers must provide a minimum of two redundant trunks using CCS/SS7 where available. Diverse routes are to be used when possible.

CLECs with Access Service Requests should contact their Consolidated Communications account representative. Carriers should also notify the Bureau of their intent.

Reporting Network Outages

Incumbent LECs and facilities-based CLECs operating in Maine are requested to comply with the following procedures in notifying the Bureau and the FairPoint E911 Response Center of planned and unplanned outages impacting a telephone customer's ability to access 9-1-1.