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About Us

The Emergency Service Communications Bureau is an agency within the Public Utilities Commission. The Bureau, with input from the Enhanced 9-1-1 Council, oversees the implementation and operation of the statewide Enhanced 9-1-1 system.


Public Utilities Commission
Emergency Services Communications Bureau
18 State House Station
Augusta, ME 04333


101 Second Street
Hallowell, ME 04347

Phone: 207-287-3831
TTY Maine Relay: 711
Fax: 207-287-1039

Community Addressing/GIS Phone: 1-800-665-2830
Community Addressing/GIS Fax: 1-866-710-7381

Training Phone: 207-287-1598
Training Fax:207-512-5950
Training Center Location: 15 Oak Grove Road, Vassalboro, ME