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Public Safety Answering Point Reconfiguration Report
November 1, 2010
Download Here

Kimball Report: Optimum PSAP Reconfiguration Assessment
January 2010
Download Here

 

Welcome to the Maine Emergency Services Communication Bureau

The Emergency Services Communication Bureau, the state agency responsible for Enhanced 9-1-1 in Maine. We are proud to announce that 100% of Maine's population now has service. The last town, Lincoln, was activated July 8, 2008. Public safety officials continue to credit this system with saving lives and solving crimes.

Although Enhanced 9-1-1 has many public safety benefits, the two most important features are:

1. The public's ability to dial 9-1-1 for all emergencies.
2. Automatic caller location information, critical to speeding up the dispatch of emergency services.

Only call 9-1-1 to save a life, report a fire or stop a crime. For non-emergencies, use the police, fire and medical service telephone numbers provided in the white pages of the local phone book.

9-1-1 Updates

• Change in Surcharge Remittance Procedure for Smaller Providers
• Text to 911 Launched for Verizon Wireless Customers
• Collection and Remitting the Prepaid Wireless Fee as of January 1, 2013

Enhanced 9-1-1

Is enhanced 9-1-1 in your area?

Training Opportunities

Find out about training opportunities in Maine

 

Training Forms

EMD Program

Job Task Analysis Proposed Training Program Learning Objectives

 

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