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Bureau Information

Maine 9-1-1 Kids' Site

Public Safety Answering Point Reconfiguration Report
November 1, 2010
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Kimball Report: Optimum PSAP Reconfiguration Assessment
January 2010
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Welcome to the Maine Emergency Services Communication Bureau

The Emergency Services Communication Bureau is the state agency responsible for 9-1-1 in Maine. We are proud to announce that as of July 23, 2014, 100 percent of Maine's population is now served by a Next Generation 9-1-1 (NG9-1-1) system.  The completion of the installation makes Maine one of the first states in the nation to deploy a statewide NG9-1-1 system based on the National Emergency Number Association standard known as i3.

NG9-1-1 systems are designed to keep pace with the way people communicate today. Maine’s system includes the foundation for the delivery of voice, text, video and enhanced data to the Public Safety Answering Point as industry standards are developed and tested.

Public safety officials continue to credit Maine's 9-1-1 system with saving lives and solving crimes.

Only call 9-1-1 to save a life, report a fire or stop a crime. For non-emergencies, use the police, fire and medical service telephone numbers provided in the white pages of the local phone book.