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Wireless 9-1-1

9-1-1 is the emergency number to call for wireless customers.

Here are some tips to keep in mind when calling 9-1-1 from a cell phone:

  • Know your location. Cell phones cannot give your exact location. Have your address ready, or use landmarks, mile markers or road signs to describe where you are.
  • Cell phones do not always direct you to the proper agency. If this happens, remain patient and wait for the call taker to transfer you.
  • Many cell phones have an emergency 9-1-1 feature on them. Please be aware of this and use it only for emergencies.
  • Cell phones have been known to dial 9-1-1 while in a pocket book or purse. PLEASE lock your keypad to prevent accidental dialing.
  • Know your phone. Even though many of Maine's cellular providers have activated 9-1-1 location technologies, you need to call your carrier and find out if your phone can take advantage of this service.