BUREAU INFORMATION

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  • Using TTY
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• Glossary

Using TTY

Maine 9-1-1 public safety calltakers are trained to answer TTY calls as part of the initial Enhanced 9-1-1 training. When you call 9-1-1 from a TTY, you are not required to tap the TTY spacebar, but sometimes tapping the spacebar helps calltakers know it is a TTY call and they can help you faster.

Tips for Using a TTY to Request Emergency Services

1. Dial 9-1-1.
2. Tap the TTY spacebar key for 9-1-1 fast answer.
3. Wait for 9-1-1 to answer.
4. Type what help is needed: police, fire, medical.
5. Type your name and the address where help is needed.
6. Answer all questions.
7. Hang up ONLY when told.

 

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