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Home > Enhanced 9-1-1 Availability

9-1-1 Availability

Traditional Wireline Telephone Service

All of Maine's wireline telephone subscribers have access to 9-1-1 service.

Cell Phone Subscribers

9-1-1 is the emergency number for all wireless phone users to dial in an emergency throughout Maine.

Voice over Internet Protocol Services

Maine's 9-1-1 system accomodates calls from Voice over Internet Protocol(VoIP) services. Because services can vary, check with your provider for more information.

For consumer information, consult the FCC's Consumer Guide to VoIP and 9-1-1 Service.

SMS (Text) to 9-1-1

All the major cell providers in Maine currently offer text to 9-1-1. This includes Verizon Wireless, AT&T, US Cellular, Sprint and T-Mobile. This service is only available to active customers within range of one of their carrier's towers. In other words, it does not support roaming.

Text to 911 is intended primarily for use in two emergency scenarios: for those individuals who are hearing impaired and for those unable to make a voice call, for example during a medical emergency that renders the person incapable of speech, or in the instance of a home invasion or abduction.